Help – My Homes Plus

Did you know, you can securely check your rent account balance, view your tenancies and update your contact details using My Homes Plus? 

The mobile-friendly portal makes it even easier to manage your tenancy and apply for homes online.  

Registering for My Homes Plus as an existing applicant or customer

It’s really straightforward to create an account on My Homes Plus.

Simply use the link below and click the ‘Existing Applicants and Customers – Sign Up’ button.

To get started, you will need:

  • A current valid email address
  • To create a secure password and memorable question
  • Your application reference number

https://online.sarh.co.uk/pls/houlive_hol/f?p=13000:101

Registering for My Homes Plus to create a housing application

It’s really straightforward to create an account on My Homes Plus.

Simply click the link below and choose the ‘New Customer – Register Now’ button.

To get started, you will need:

  • A current valid email address
  • To create a secure password and memorable question
  • A phone number we can reach you on if there are any issues with your registration

https://online.sarh.co.uk/pls/houlive_hol/f?p=13000:101

Updating your login details

You can update your login details at any time by logging into My Homes Plus and selecting my login details’.  

If you forget your password, please select ‘forgotten password’ on the login page. You will then receive an email with instructions about how to reset your password.  

Making payments

We provide a number of online and offline rent payment options so you can choose the one most suitable for you. Learn about the payment options available.

Reporting repairs

We aim to provide a repairs service that meets the high standards you expect. You can report a repair online or learn more about our repairs service.

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